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Thread: Symbol Import Problems

  1. #1

    Help Symbol Import Problems

    Hi there.

    I've tried importing some symbols into CC3, but the background is white rather than transparent. Anyone have any ideas how to fix this?

  2. #2
    Community Leader Facebook Connected Ascension's Avatar
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    Are you importing png files?
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  3. #3

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    Yes. I've done it before without any problems, but this batch is different.

  4. #4
    Community Leader NeonKnight's Avatar
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    Are the Backgrounds transparrent in the original files?

    If they are not transparent already they will show as white.
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  5. #5
    Publisher Mark Oliva's Avatar
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    Quote Originally Posted by Marvin The Martian View Post
    Hi there.

    I've tried importing some symbols into CC3, but the background is white rather than transparent. Anyone have any ideas how to fix this?
    This is a known problem. It also occurs with some of our Vintyri (TM) Cartographic Collection symbols too. CC3 apparently has problems translating standard alpha channel information from the GIMP and Paint.NET, which we used to create our transparent areas. As far as we can determine, this problem occurs only with ProFantasy products. You might want to bring your problem up on the thread on this topic in the ProFantasy forum:

    http://forum.profantasy.com/comments...cussionID=1660
    Mark Oliva
    The Vintyri (TM) Project

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