Make sure you have the latest version of the software. From the CC3 menu, choose Help -> About CC3... If the CC Version number is less than 3.40, you need to install the latest patch ( Patch 8 ). You can download the patch from your registration page at http://www.profantasy.com. Go to Service -> Registration on their Web site to log on (or set up your account if you haven't registered your software yet).
If the problem still persists, you should contact Profantasy technical support. Go to Service -> Technical Support on their web site to request help.
If you have Auto Save turned on in CC3 (which is usually the default), look in your Profantasy\CC3 folder for a file called AUTOSAVE.FCW. Sometimes this has your work saved that may have been lost in the original file after a crash. Sometimes.
Hope this helps.