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Thread: An unknown error has occured (804b0005)

  1. #1
    Guild Artisan Neyjour's Avatar
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    Default An unknown error has occured (804b0005)

    I just tried several times to upload an image, but keep getting this error message:

    An unknown error has occurred (804b0005)

    I've never seen this before (or had any problems uploading) so I thought I'd post it.

  2. #2
    Administrator Facebook Connected Robbie's Avatar
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    Default

    How big is the image and what file type?

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    Robbie Powell - Site Admin

  3. #3
    Administrator Facebook Connected Robbie's Avatar
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    All my googling tells me this is a Firefox bug. Are you using Firefox? Can anyone else with Firefox upload? I hate to do this to you but could you try Internet explorer or chrome if you have them available? Also check to make sure Firefox is up to date.

    Posted mobile using Tapatalk
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    Robbie Powell - Site Admin

  4. #4

    Default

    Let me try....
    small image
    Click image for larger version. 

Name:	On The Map version 01b crop[L].jpg 
Views:	12 
Size:	132.6 KB 
ID:	84765
    larger image
    Click image for larger version. 

Name:	Guild World Map base - numbered countries 14.jpg 
Views:	11 
Size:	4.52 MB 
ID:	84766

    I didn't have any problem.
    Using firefox 47.0

  5. #5
    Guild Artisan Neyjour's Avatar
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    Default

    There shouldn't have been a problem with the image file (.png / 2500x1806 / 7.95MB), so it looks like it must have been a Firefox glitch. I do remember seeing a message pop up earlier (prior to trying to upload here) about new Firefox updates ready to install, but I don't think I closed and re-opened my browser to install them.

    Anyway, I just tried uploading it again, and had no problems at all.

    If I get this error again, I'll be sure to check that Firefox is up-to-date.

    Thanks everyone.

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