That sounds pretty serious. Do you have the latest CC3 patch installed (Patch 9)? If your CC3 version number (go to Help -> About CC3... on the top menu to check) is less than 3.41, head over to your Profantasy Registration page at http://www.profantasy.com/service/entrance.asp (and either log in or create an account to register your software) and download the latest patch and install it to see if that fixes the problem. If not, you can request technical support from Profantasy at http://www.profantasy.com/service/entrance.asp

There is also a dedicated CC3 users forum where you can ask for help here: http://forum.profantasy.com Perhaps someone there has had a similar problem and can offer suggestions, and the CC3 folks frequent the forum as well.

Hope that helps.