Are you running Windows Vista or Windows 7? If so, did you install CC3 in the Program Files folder? A lot of Vista and 7 users report problems running CC3 with a Program Files install and the solution was to uninstall the software and reinstall it as Administrator in another folder (C:/profantasy, for example). See this article at Profantasy for more info: http://www.profantasy.com/service/te...l.asp?Q=&ID=67