Up front, that sounds like a good idea. But there are some problems with it, as I'll explain.Originally Posted by GSEC
For starters, every problem that has been reported to us to date has been explained and a solution to each of these problems is given in our Troubleshooters Guide and FAQ at:
http://www.vintyri.org/vintyri/faq_cc3p.htm
The download pages on our Internet site urge new users to go there if they have a problem, but many don't do it and end up asking for help instead. Those who read the ProFantasy forum should be aware that this toolbar problem can and does occur with ProFantasy's own add-ins just as it can with our add-ins. The solution that we offer that works in most cases is not our our invention; it was offered by ProFantasy Product Manager Ralf Schemmann on the ProFantasy forum.
This solution solves about 85% of all empty toolbar problems, both for ProFantasy's add-ins and for our add-ins:
1) Close CC3+.
2) Run the latest CC3+ Update again, even if you already have run it.
3) If the file exists, run menu_recovery.bat in Datafolders\Profantasy\CC3Plus. (If the file doesn't exist, you don't need it.)
4) Start CC3+ again.
At that point, everything should run fine. However, in about 15% of all problem reports, this simple solution doesn't help at all.
The simple solution solves a problem that results from a change that was implemented a while back in ProFanatsy's system for building menus and toolbars. If that problem is causing the empty toolbar, this solution cures the illness.
However, the other 15% of the problems result from installation errors on the user's part. Unfortunately, there is no solution I can offer here that applies to everyone's installation error problems. In such cases, I need to exchange information with the user to determine where his or her installation went wrong and what we need to do to fix it. That's why I usually suggest a support request. It gets the right information to he person who needs help.
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